Escape room 12+

Sweethearts Ice Cream Parlour

2 - 8 people60 minutesMedium

Dive into the secret world of ice cream espionage! As Scoops employees, you're on a mission to uncover what makes Sweethearts' treats irresistibly unique. Unravel the recipe heist under the moonlit sky and safeguard your parlour from the mysterious shutdowns. Can you crack the case?

Large groupsBeginnersWith children

Company The Cool Space

Medium

Not scary

Without actorsActors

EnglishGame language

Escape room awards

Best of Morty (2025)Morty

Nominee (2025)TERPECA

About the escape room

Uncover the mysteries in a secret recipe heist set inside the town’s most popular ice cream parlour! You work at Scoops, a local ice cream parlour in town, but with a spike in local parlours closing at an alarming rate, the mystery still remains as to what makes the ice cream at Sweethearts so differently delicious? In a bid to save your jobs, you gather up your fellow coworkers to take matters into your own hands. Break in after dark and gather everything you need to take Sweethearts down.

Brief assessment

Navigator AI

A retro ice‑cream‑parlour heist with clever, fair puzzles, a big twist, and heaps of personality. Come for the gorgeous set and playful vibe, stay for the smart flow, warm hosts, and the sweet finale.

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5.0

387 reviews on Google

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Location

Paid and Free Parking

Wifi

Wardrobe

AI Overview

AIReviews rave about the immersive 1950s parlour set, tight sound/lighting, and a storyline that flips halfway. The game is multi‑linear with clean signposting, so groups can split up without chaos and still feel guided. Difficulty skews easy‑to‑medium but dense enough to keep teams busy; a few puzzles can chew time. Hosts are a standout, with live narration, in‑character moments, personalisation, and a post‑game stats debrief.

WeaknessesNot the hardest room, and a few guests mention lots of word/padlock codes. Brief pitch‑dark moments and a slightly creepy final reveal won’t suit everyone. One or two players felt the break‑in premise was uneasy at first.

StrengthsBeautiful, coherent theming where every prop earns its place, plus satisfying, on‑theme puzzles that flow. Multi‑linear design suits both duos and larger groups, and the debrief, custom touches, and treats at the end make it feel special.

SecurityBriefings are clear, hosts monitor closely, and effects like lighting and smoke are controlled and purposeful. The space is tidy and well run, with smooth onboarding and debrief.

Level of fearGenerally light and family‑friendly, but expect a mild sinister twist and short blackout moments. No gore or full‑on horror; most beginners and kids should be fine with guidance.

Actors' gameGame masters like Daniel, Josh, and Sam get constant praise for live narration, in‑character hosting, and responsive hinting. The personalised touches and thoughtful debriefs elevate the experience.

Quality of riddlesVaried, intuitive, and firmly tied to the theme, with parallel paths that let teams divide and conquer. Clue‑to‑puzzle mapping is clear, reducing red herrings, though there are some word/padlock combos. Overall difficulty feels fair with a few fresh mechanics and memorable aha moments.

PlotYou’re pulling a late‑night heist to sniff out Sweethearts’ secret recipe, only to learn the parlour has more going on than sprinkles and smiles. The twist reframes your mission without spoiling the fun.

Difficulty levelEasy‑to‑medium overall; experienced duos can finish, while 3–4 is a comfy sweet spot for newer players. Puzzle density and multi‑linear flow keep larger groups engaged without pileups.